This Privacy Policy explains how Appviize ("Appviize", "we", "us" or "our") collects, uses, shares and protects personal information when you visit appviize.com (the "Website"), contact us, or engage us for app development, digital marketing, SEO, social media, or AI automation services. By using the Website, you agree to the practices described in this policy.
1. Information we collect
Information you give us
- Contact and enquiry forms: your name, email address, phone number (optional) and the project details or message you submit.
- Direct communication: information you share when you call, email, or message us on WhatsApp or social media.
- Client engagements: business details, account access, and materials you provide so we can deliver the services you have hired us for.
Information collected automatically
- Technical data: IP address, browser type, device information, pages visited, referring URLs and the date and time of your visit.
- Cookies and similar technologies: small files and identifiers used for analytics, advertising measurement, and remembering preferences such as your light or dark theme choice.
2. How we use your information
- To respond to your enquiries and provide quotes, proposals, and support.
- To deliver, manage, and improve the services you engage us for.
- To operate, secure, and improve the Website, including preventing spam and abuse.
- To understand how visitors use the Website and measure the performance of our marketing and advertising.
- To send you relevant updates about your project or our services, where permitted by law.
- To comply with legal obligations and enforce our agreements.
3. Cookies, analytics and advertising
We use the following third-party tools on the Website:
- Google Analytics and Google Tag Manager — to understand traffic and how visitors interact with the Website. See Google's Privacy Policy.
- Meta Pixel (Facebook) — to measure the effectiveness of our ads and show relevant ads on Meta platforms. See Meta's Privacy Policy.
- Google Maps — an embedded map on our contact page, which may set its own cookies.
You can block or delete cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Add-on, and manage ad preferences in your Google and Meta account settings. Blocking cookies may affect how parts of the Website work.
4. How we share your information
We do not sell your personal information. We share it only with:
- Service providers who help us run the Website and our business, such as hosting, database, email, analytics, and advertising providers, under appropriate confidentiality obligations.
- Legal and safety recipients when required by law, court order, or to protect the rights, property, or safety of Appviize, our clients, or others.
- Business transfers as part of a merger, acquisition, or sale of assets, subject to this policy.
5. Data retention
We keep enquiry and client information for as long as needed to respond to you, provide our services, and meet legal, accounting, or reporting requirements. When it is no longer needed, we delete or anonymise it.
6. Data security
We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Ask us to delete your information.
- Withdraw consent where we rely on it, and opt out of marketing communications.
- Raise a grievance about how we handle your data.
To exercise any of these rights, email us at sales@appviize.com. We will respond within a reasonable time and may need to verify your identity first.
8. Third-party links
The Website may link to third-party websites and platforms such as WhatsApp, LinkedIn, Instagram, and Facebook. We are not responsible for their privacy practices, and we encourage you to read their policies.
9. Children's privacy
The Website and our services are not directed at children under 18, and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when it was last revised. Continued use of the Website after changes means you accept the updated policy.
11. Contact us
If you have questions about this Privacy Policy or how we handle your data, contact us:
- Email: sales@appviize.com
- Phone: 7404-09-3961
- Address: Patel Nagar, Delhi, India